Snapshots of pods and layouts for this course were taken from the Adobe Connect™ software.
Model templates were created by and are the property of the AT&T National Training Organization.
The Glossary was tailored from Adobe Connect™ tutorials.
Bardzell, S., Bardzell, J. & Flynn, B. (2006) Macromedia Studio 8: Training from the source. Berkeley, CA: Adobe/Peachpit Press.
Frick, T. & Boling, E. (2002). Effective web instruction: Handbook for an inquiry-based process. Book in progress on the Web. Retrieved June 14, 2008 from http://www.indiana.edu/~pedagogy/preview/ewi/index.html.
Krug, S., (2005). Don't Make Me Think : a Common Sense Approach to Web Usability. New Riders Press.
Mager, R., (1997). Measuring Instructional Results, 3rd edition, Atlanta, GA: Center for Effective Performance.
Merrill, D. (2001). 5 Star Instructional Design Rating. Retrieved June 14, 2008 from http://education.indiana.edu/~istr690/frick/articles/fivestarrating.pdf.
Merrill, D. (2002). First Principles of Instruction, Educational Technology Research and Development, Vol. 50, No. 3. Retrieved June 14, 2008 from http://education.indiana.edu/~istr690/frick/articles/merrill_firstprinciples.pdf.